Grilago Policies & Terms

Store Policies

Refund Policy

Refunds are given at the sole discretion of Grilago due to **fast food nature**.

Contact the shop first for any issue. They must be given chance to **fix it on the same day**.

Refunds will be processed using the **same payment method** used for purchase.

We respect your privacy and protect your personal data.

Your data is used for orders, improvements, and service support only.

Cookies are used for improving user experience and returning visitors.

We use reasonable protection measures, but internet is **never fully secure**.

We are not responsible for external links or third-party websites.

We accept cash and card. Drivers carry **limited change** only.

Once confirmed, orders **cannot be changed or cancelled**.

Delivery time may vary due to traffic, weather, or delays.

Some items may contain allergens like **nuts or bones**.

Discounts may not apply to all items or delivery charges.

Thank you for choosing Grilago.